Privacy Policy

Effective date: 14 September 2026
 

Ag Spray Drones respects your privacy and is committed to protecting your personal information. This policy explains what information we collect, why we collect it, how we use and protect it, and your rights under the New Zealand Privacy Act 2020.

In this policy, “Ag Spray Drones”, “we”, “us” and “our” refer to the business operating the website www.agspraydrones.co.nz.
 

Information we collect
 

Depending on how you interact with us, we may collect:

• Your name, email address, phone number and preferred contact method.

• Your location, region, farm or business details.

• Information you provide through our contact, quote, newsletter or enquiry forms.

• Details about the products, training, servicing or support you are interested in.

• Information about your proposed drone operation, including intended use, property type, area, terrain and expected workload.

• Order, quotation, invoice, delivery and payment information.

• Records of our emails, telephone calls, messages and other communications with you.

• Aircraft details such as the model, serial number, operating history, flight logs, diagnostic information and maintenance records when required for setup, servicing, warranty or technical support.

• Feedback, reviews, photographs or testimonials that you choose to provide.

• Website information such as your IP address, device type, browser, approximate location, pages visited and how you use our website.

Please do not provide personal information that we have not requested or do not need.
 

How we collect personal information

We may collect information directly from you when you:

• Visit or use our website.

• Complete a contact, quote or subscription form.

• Contact us by phone, email, social media or another messaging service.

• Request a quote, purchase equipment or book training.

• Ask us to provide technical support, servicing or warranty assistance.

• Attend a demonstration, training session, field day or industry event.

• Subscribe to agricultural drone news, regulatory updates or promotional emails.

• Provide a review, testimonial or other feedback.

We may also receive relevant information from manufacturers, distributors, training providers, aviation consultants, finance providers, delivery companies or other parties involved in supplying the products or services you have requested.

Where practical, we will tell you when providing information is optional. If you do not provide information we reasonably require, we may be unable to answer your enquiry, prepare an accurate quote, deliver equipment or provide the requested service.
 

Why we use your information
 

We may use your personal information to:

• Respond to questions and enquiries.

• Recommend suitable agricultural drones, equipment and packages.

• Prepare and follow up quotations.

• Process orders, payments, deliveries and warranty claims.

• Provide setup, training, servicing and technical support.

• Maintain records about equipment, servicing and customer support.

• Provide information about New Zealand agricultural drone rules and industry developments.

• Send newsletters, product information and relevant offers where you have subscribed or otherwise agreed to receive them.

• Improve our website, products, services and customer support.

• Manage our business records and meet our accounting, tax, legal and regulatory obligations.

• Prevent fraud, misuse, unauthorised activity and security threats.

• Exercise or defend our legal rights.

We will generally use your information for the purpose for which it was collected or for a directly related purpose. We may use it for another purpose where you authorise us or where the law permits or requires it.
 

Email updates and marketing
 

If you subscribe to our mailing list, we may send you information about agricultural drone regulations, equipment, training, support and relevant offers.

You can unsubscribe at any time by using the unsubscribe link in an email or by contacting us at danny@agspraydrones.co.nz.

Unsubscribing from marketing does not prevent us from sending messages needed to respond to an enquiry, manage an order, provide support or meet our legal obligations.
 

Cookies and website information
 

Our website and its service providers may use cookies and similar technologies to operate the website, remember preferences, understand website use, measure performance and improve our marketing.

Cookies may collect information such as your IP address, browser, device, general location, pages viewed and actions taken on the website.

You can control or disable cookies through your browser settings. Disabling some cookies may affect how parts of the website operate.
 

Who we may share information with
 

We may share information when reasonably necessary with:

• Drone manufacturers, distributors and suppliers.

• Training, certification and technical-support providers.

• Repairers, warranty providers and service technicians.

• Delivery, freight and logistics providers.

• Payment, accounting and finance providers.

• Website hosting, email, mailing-list, customer-management, analytics and information-technology providers.

• Professional advisers such as accountants, insurers and legal advisers.

• Government, regulatory, aviation or law-enforcement agencies when required or permitted by law.

• A purchaser or adviser involved in a proposed sale or restructure of our business, subject to appropriate confidentiality requirements.

We do not sell or rent your personal information to unrelated businesses.

Some providers may process or store information outside New Zealand. Where applicable, we will take reasonable steps to ensure that overseas disclosure and handling of personal information are consistent with the protections required by New Zealand privacy law.
 

Wix and other service providers
 

Our website is hosted using Wix. Information submitted through the website may be collected, processed or stored using Wix’s systems.

We may also use third-party services for email, newsletters, customer communication, accounting, analytics, document storage and business administration. These providers process information so they can supply services to us.

Their handling of information may also be governed by their own privacy policies.
 

Security

We take reasonable steps to protect personal information against loss, misuse, unauthorised access, disclosure, alteration and destruction.

These steps may include access controls, passwords, account security, reputable service providers and limiting access to people who require the information for legitimate business purposes.

No website, email service or internet transmission can be guaranteed to be completely secure. Please contact us promptly if you believe information you have provided to us has been compromised.

If a privacy breach occurs that is likely to cause serious harm, we will notify the Office of the Privacy Commissioner and affected individuals as required by the Privacy Act 2020.
 

How long we keep information
 

We keep personal information only for as long as it is reasonably required for the purposes described in this policy or to meet our legal, tax, accounting, warranty and regulatory obligations.

The length of time may differ depending on the type of information and our relationship with you. When information is no longer required, we will take reasonable steps to delete it, anonymise it or securely dispose of it.
 

Accessing or correcting your information
 

You have the right to ask whether we hold personal information about you and to request access to that information. You may also ask us to correct information that is inaccurate or incomplete.

To make a request, email danny@agspraydrones.co.nz. We may need to confirm your identity before releasing or changing information.

We will respond in accordance with the Privacy Act 2020. In some circumstances, the Act allows us to withhold information or decline a correction. If that happens, we will explain the reason where we are legally able to do so.
 

Links to other websites
 

Our website may contain links to manufacturers, partners and other third-party websites. We are not responsible for the privacy practices or content of those websites. You should review their privacy policies before providing personal information.
 

Changes to this policy
 

We may update this privacy policy when our services, systems or legal obligations change.

The latest version will be published on this page with its effective date. Material changes may also be communicated through our website or directly to affected customers where appropriate.